Whenever one of my clients moves, I give them the local utility phone numbers to change all of their services. I did the same as always yesterday for a client moving into a house in Crozet. I was surprised when I received the following email –

The number I used today for Dominion (Power) was 888-782-0455, which took me directly to customer service.

Nice thing, after setting up our electric service, I was able to set up our Phone, Cable/Internet (Adelphia), and Newspaper via Dominion.

Was a long phone call and very successful.

Neat. Simple.